// SERVICE DETAIL

Claim Documentation

Every detail documented. Every communication in writing. No exceptions.

Why Documentation Wins Claims

The difference between an approved claim and a denied one is often documentation quality. TGA’s intake process captures time-stamped photo evidence and a written loss narrative at first contact, before conditions change, memories fade, or insurers have an opportunity to reframe the incident.

Supplement & Scope Documentation

When hidden damage is discovered during repairs, TGA prepares supplement packages immediately. These are formatted to meet insurer review standards and include updated photo evidence, revised repair scope, and parts cost justification, reducing supplement approval delays significantly.

Regulatory-Ready Audit Trail

Every TGA file includes a complete written record: photo timestamps, authorization signatures, correspondence logs, and payment records. This audit trail is preserved beyond claim closure and can be produced for regulatory, legal, or dispute resolution purposes if required.

// WHAT'S INCLUDED
Ready to Start?

Begin your intake today.

Same-day intake available. A TGA specialist contacts you within one business day.

// FAQ

Common Questions

Yes. We can review your existing file, identify gaps, and prepare supplemental documentation to strengthen your position, even mid-claim.

TGA prepares documentation in formats accepted by Ontario auto insurers, including structured photo packages, PDF scope reports, and written correspondence on file letterhead.

All claim files are retained well beyond the standard limitation period. Records are available for client review or legal production upon request.

// OTHER SERVICES

Explore More TGA Services

Auto Insurance Claim Repairs

End-to-end collision and damage repair—managed entirely by TGA.

Claim Documentation & Scope Support

Evidence-first documentation built to withstand insurer scrutiny.

Direct Insurer Communication

Evidence-first documentation built to withstand insurer scrutiny.

Vandalism Damage

Keying, graffiti, broken glass documented and claimed with precision.

Comprehensive Claims

Hail, fire, flooding, theft — comprehensive coverage made simple.

Hit & Run Claims

No fault, no identified driver — TGA has a process for that.

Glass Replacement

Windshield cracks and shattered windows — same-day intake, no deductible in most cases.

Collision Repair

Full structural and cosmetic restoration after any vehicle collision.